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Vien Denta Oral and Dental Health Center Website Privacy Policy

1. Introduction

This Privacy Policy explains how we process your personal data, which is collected, used and protected when you visit or use the website operated by Vien Denta Oral and Dental Health Center ("Vien Denta" or "Center").

At Vien Denta, we consider protecting the privacy and security of your personal data to be our highest priority. By using our website, you consent to the data collection and use practices outlined in this policy.

2. Personal Data Collected

The following categories of personal data may be collected through our website:

  • Contact Information: Your name, surname, telephone number, e-mail address (especially when requesting an appointment, using the contact form or subscribing to the newsletter).

  • Appointment Information: Type of service requested, preferred appointment date and time.

  • Technical Data: IP address, browser type, operating system, website access times, geographic location information and the pages you navigate on our site (through Cookies).

Sensitive Personal Data: Sensitive personal data, such as health data, is collected only with your consent and only for the purpose of managing your appointment processes and providing the medical services you request.

3. Purposes of Collecting Personal Data

The data we collect is used for the following purposes:

  1. Service Delivery: To process your appointment requests, communicate with you, and provide the medical services you request.

  2. Communication: Responding to your questions, feedback and requests.

  3. Marketing and Promotion: Sending you information about new services, campaigns or informational newsletters, only with your express consent.

  4. Website Development: To troubleshoot technical issues and improve user experience by analyzing website usage.

  5. Legal Obligations: To fulfill our obligations arising from the applicable legal legislation (especially KVKK and health legislation).

5. Data Security

We take all necessary physical, electronic, and administrative security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL (Secure Socket Layer) technology to secure information.

6. Cookies

Our website uses cookies to improve user experience, personalize content, and analyze site traffic. You can find detailed information about our use of cookies in our Cookie Policy. You have the option to refuse cookies or be alerted when cookies are being sent through your browser settings, but this may prevent some features of our website from functioning properly.

7. Rights of the Data Subject

In accordance with the Personal Data Protection Law, by applying to Vien Denta you have the following rights:

  • Learning whether your personal data is being processed.

  • Request information regarding your personal data if it has been processed.

  • Learning the purpose of processing your personal data and whether they are used in accordance with their purpose.

  • Knowing the third parties to whom your personal data is transferred.

  • Request correction of your personal data if it is processed incompletely or incorrectly.

To exercise these rights, you can make a written application to [Clinic's Current E-Mail Address or KVKK Application Address Will Be Written Here].

8. Policy Changes

Vien Denta may update this privacy policy from time to time. When any significant changes are made to the policy, we will notify you by posting on our website or through other appropriate means.

4. Sharing of Personal Data

Vien Denta does not sell, rent or exchange your personal data with third parties.

Your data may only be shared in the following exceptional circumstances:

  • Legal Obligations: In case of request by legal authorities, courts or authorized public institutions.

  • Service Providers: We use trusted third-party service providers who assist us with our operational processes, such as website maintenance, hosting, analytics, or appointment management, but only to the extent necessary for them to perform those services.

  • Explicit Consent: If express permission is given by you.

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